SHOP POLICIES

WHAT IS YOUR RETURN POLICY?

Please understand that each piece is handmade to order in our studio in London. Slight variations are the mark of the craftsmanship, history and individuality of the piece.


If you are unhappy with your purchase, we can offer an exchange for goods within 10 days of purchase however you will have to cover the cost of shipping.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Each piece is handmade to order. Please allow seven days before shipping. We will always aim to send it sooner. If your order is urgent, please email us at ninapippa@hotmail.com

STOCK

We source rare beads from around the world meaning that we only have limited numbers of each style. Once we have sold out online we will not replenish stock. Get them whilst you can!

DO YOU DO CUSTOM ORDERS?

Yes! We understand that having something unique is important to our customers. Please email your requests to ninapippa@hotmail.com and I will see what we can do!